Rate this Article

How well did this article answer your question?

Where do I go to access my SunTrust mortgage accounts?

You can access your SunTrust mortgage accounts online 24 hours a day, 7 days a week. SunTrust Mortgage Customer Service Center allows you to view your current account information (including your IRS Form 1098 – Mortgage Interest Statement) online in a safe and secure environment.

To access your SunTrust Mortgage accounts, perform the following steps:


On any page within Online Banking, in the top navigation bar, click Accounts.

Image of step one


From the My Accounts on the left navigation bar, click the appropriate Mortgage Loan.

Image of step two


On the Mortgage Loan page, click Sign on to Mortgage.

Image of step three

This will take you to the SunTrust Mortgage Customer Service Center where if you have set up your Mortgage Account Access you will automatically see the account detail.

To sign up for SunTrust mortgage account access, please visit Mortgage Account Access. Please contact SunTrust mortgage at 1-800-330-4MTG (1-800-330-4684) if you have any questions.