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How is the Support Service & FAQs area used?


The Support Service & FAQS page is used for the following services:

  • Adding accounts to Online Banking
  • Downloading transaction history
  • Enabling and/or disabling Bill Pay on accounts
  • Viewing check images
  • Ordering check copies
  • Reordering checks
  • Placing stop payments
  • Contacting customer service
  • Transferring balances to your SunTrust Credit Card1
  • Requesting a credit card PIN
  • Removing authorized credit card users
  • Requesting Overdraft Protection using your SunTrust Credit Card1
  • Changing statement delivery preferences
  • Ordering statements
  • Viewing statements online

1The SunTrust Consumer Credit Card is issued by SunTrust Bank. All credit cards are subject to credit approval.