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How do I place a stop payment on a check?

To place a stop payment on a check, perform the following steps:


From the navigation bar, click Support.

Image of step one


From the Support screen, under Find it Fast, click Checking/Savings/Money Market, and then Stop Payment.

Image of step two


From Stop Payment, within the Account and Payment Type drop-down menus, click to select an account and the payment type for the stop payment.

Image of steps three and four


Click Continue.


Enter your information into all of the following fields:

  • Check Number
  • Amount
  • Date of Check
  • Payee Name

Image of steps five and six


Click Stop Payment.


On the Stop Payment Verification screen, review and then click Stop Payment.

A confirmation message appears.