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How do I get a User ID and Password?


To get a user ID and password, refer to the following:

  • When you enroll on the SunTrust's Online Banking site, you will create your own User ID and Password.
  • When you enroll over the phone with a SunTrust Online Banking representative, you will receive an email to create your User ID and Password.

If you still need assistance with your User ID and Password, please contact us at 1-800-SUNTRUST (1-800-786-8787) to speak with a SunTrust representative.