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Home » What do I do if I cannot find my statement online?

What do I do if I cannot find my statement online?

Statements older than 18 months are not available for viewing or printing online. To order a copy of this type of statement, send us a secure message by using the Message Center. Please include your account number and statement date.

For information on sending secure messages, go to How do I send a secure message to SunTrust?

Statement copy requests submitted as research items are subject to a Research Fee that will be deducted from your account in accordance with the Personal Accounts Fee Schedule.