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How do I order a copy of a statement?


Statement copy requests are only available for up to the last seven years. Statements older than seven years cannot be ordered through this feature. To order a copy of this type of statement, send us a secure message by using the Message Center. Please include your account number and statement date.

Statement copy requests are submitted as research items that are subject to a Research Fee. This fee will be deducted from your account in accordance with the Personal Accounts Fee Schedule.

To order a copy of a statement, perform the following steps:

1

From the navigation bar, click Support.

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2

Under the Find it Fast, then Accounts section, click to expand Checking/Savings/Money Market, then click Statements.

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3

From the Select an Account window, select the account you want to order statements for.

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4

From the Statements window, select Order Statement.

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5

In the From and To drop-down menus, select the date range of the statements you want to order, then click Place Order.

You should expect to receive your statement copy within five to seven business days. More than four copies may take additional time to receive.