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How do I report my debit or credit card lost or stolen?


SunTrust Representatives are available to assist you 24 hours a day, seven days a week at 800.SUNTRUST. You can also contact SunTrust directly based on your credit card type.

  • For Personal Credit Card accounts opened before February 5, 2007, please call 800.635.0581.
  • For Personal Credit Card accounts opened after February 5, 2007, please call 800.477.9702.
  • For Visa® Signature accounts, please call 866.892.4683.
  • For Business Credit Card accounts, please call 800.836.8562.
  • To report a debit card lost or stolen, please call 800.786.8787.