How well did this article answer your question?
What should I type for the phone number?
Type the phone number that you would call if you had a question about your bill.
If you are adding a company, look for a customer service phone number on your bill, statement, or invoice.
If you are adding a person, use the person's business phone number or home phone number. If possible, please do not type a wireless or an unlisted phone number.
Bill Pay uses the phone number for two purposes:
- We may use the phone number to search publicly available phone listings and try to find the name and address information. We can match multiple phone numbers to a single company or person.
- If there is a problem with your payment, we might contact the company or person on your behalf.