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How do I set a preferred account from which to pay bills?

You must schedule a payment in order to set a different Preferred Account.

To set a preferred account from which to pay bills, perform the following steps:


On the Pay Bill page, from the Payment Center tab within the Pay From drop-down menu, select the account you wish to use, and then click to select Make Preferred Account.

If you have only one account with SunTrust Bank, only that account will show in the Pay From drop-down menu. For more information on what accounts you can use to make payments, go to What accounts can I use to make payments?


Next to the bill you wish to pay, within the Amount and Pay Date text boxes, enter the information for the payment.

Image of steps one, two and three


Click Make Payments.