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What should I type in the Bill Note field when filing a bill?


You can add a note when you file an electronic bill to help you remember why the bill was not paid using SunTrust Online Bill Pay (paid by personal check, no balance due, or other reasons). You can also add or update a note when you update a filed bill.

To add or update a note, in the Bill Note text box, type the text of the note. You can type a maximum of 256 characters.

For more information on filing an unpaid electronic bill, go to How do I file an unpaid electronic bill?