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What happens if the amount due for an Electronic Bill exceeds the maximum amount automatically paid?


If the minimum amount due for an Electronic Bill exceeds the maximum amount set for Automatic Payment, Bill Pay does not automatically schedule the payment. You receive a message letting you know that the Electronic Bill’s minimum amount due exceeds the maximum amount automatically paid.

You will need to schedule the payment through the Move Money page or by handwriting the payment.

You will need to contact the Biller directly if you believe the amount due is incorrect.