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How do I file an unpaid electronic bill?

To file an unpaid electronic bill, perform the following steps:


On any page within Online Banking, click Move Money.

Image of step one


In the MOVE MONEY navigation pane, click Pay Bills.

Image of step two


On the Payment Center page, find the biller whose bill you want to file, then click the eBills link to launch the eBill summary. Select File Bill.



In the File a Bill dialog box, from the Payment Method drop-down menu, select the payment method used to pay the bill.

If desired, in the Notes field you may add notes regarding the bill.

Image of steps four and five with note


Click File Bill.