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Home » How do I file an unpaid electronic bill?
To file an unpaid electronic bill, perform the following steps:
On any page within Online Banking, click Move Money.
In the MOVE MONEY navigation pane, click Pay Bills.
On the Payment Center page, find the biller whose bill you want to file, then click the eBills link to launch the eBill summary. Select File Bill.
In the File a Bill dialog box, from the Payment Method drop-down menu, select the payment method used to pay the bill.
If desired, in the Notes field you may add notes regarding the bill.
Click File Bill.