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Why was I charged an Extended Overdraft Fee?
An Extended Overdraft Fee is incurred when your current (ledger) balance has been negative for five consecutive business days (does not include Saturdays, Sundays and holidays).
To help you avoid an Extended Overdraft Fee, we will mail you written notification when you overdraw your account or an item is returned. When you are at risk of incurring an extended overdraft fee, an alert will be displayed in Online and Mobile Banking providing the date you must make a deposit or transfer by to bring your balance positive and avoid the fee Additionally, Online Banking clients will receive an email notification to their email address on file when they are at risk of incurring an Extended Overdraft Fee. There is no need to opt-in to receive this alert, it is automatic; however, please make sure your current email address in Online Banking is up-to-date so you can receive important notifications about your account.
Learn more about Extended Overdraft Fees at www.suntrust.com/thefacts.